Now you can e book haircuts, medical doctors’ appointments, and meals deliveries by means of Yelp.
The enterprise search and assessment platform has rolled out integrations with suppliers together with DoorDash, Zocdoc, and Vagaro, letting customers e book appointments and order meals straight from a Yelp itemizing or by means of the AI-powered Yelp Assistant. Customers might already request quotes from companies starting from residence and auto restore professionals to magnificence specialists.
The Yelp Assistant can also be getting its personal tab within the app, as the corporate goals to grow to be a vacation spot not only for its lots of of thousands and thousands of user-contributed evaluations however for answering questions on native companies and reserving their companies.
“We want shoppers to reconceive Yelp not simply as a spot the place they learn evaluations,” says Akhil Kuduvalli Ramesh, SVP of product, “however as a spot the place they will really discover solutions and full their actions.”
In a demo for Quick Firm, Kuduvalli confirmed how the Yelp Assistant can find particular companies and different locations that meet consumer wants, like a park appropriate for strolling a canine off-leash or a restaurant match for date night time. The assistant returns an inventory much like Yelp’s normal search outcomes, however provides a short clarification of why every outcome matches the question, highlighting related particulars from evaluations and, in some circumstances, firm web sites. It could actually additionally deal with follow-up questions, reminiscent of parking at a canine park or vegetarian choices at a restaurant, pulling in particulars from evaluations and pictures.
“What’s notably attention-grabbing to a client about it’s the truth that each reply has a story,” Kuduvalli says. “The narration brings a way of transparency, and it additionally provides the consumer confidence as to why they’re seeing what they’re seeing, and it will get them excited.”
Yelp saw net revenue rise 4% year-over-year final yr to a file $1.46 billion, with internet earnings of $146 million, the corporate stated in February regulatory filings. Promoting from companies companies makes up the majority of Yelp’s income, bringing in $948 million final yr in comparison with $444 million for Yelp’s “eating places, retail & different” class.
However as Yelp faces new types of competitors with some shoppers more and more turning to AI for questions on residence restore initiatives or the place to get a fast meal—or following the recommendation of influencers on TikTok and Instagram—the corporate is betting that its wealth of knowledge from evaluations and companies themselves will proceed to make it a trusted vacation spot.
Yelp factors to a recent survey it carried out with Morning Seek the advice of: whereas 65% of People have used AI search instruments within the final six months, simply over half say these instruments can really feel like a “walled backyard” that makes outcomes onerous to confirm. About 63% say they double-check AI solutions with different sources, together with assessment platforms and information websites. That issues particularly for native companies, Kuduvalli says, the place customers need confidence that hours and companies are updated.
In principle, then, the Yelp Assistant can supply the perfect of each worlds, utilizing AI to reply questions and supply citations and pictures from Yelp evaluations to again their claims. And as soon as folks discover a enterprise they like, they’ll more and more have the ability to reserve a desk or e book an appointment straight from Yelp. Integrations with Vagaro and Zocdoc are already stay on iOS, and the corporate plans to make them accessible by means of Android and desktop variations of its platform later this yr, together with a Calendly integration for companies that take appointments by means of that scheduling software.
Yelp may even present cited info as customers take a look at menus in eating places. A Menu Vision feature that debuted in October can pop up dish pictures, spotlight standard objects, and hyperlink to evaluations when diners scan menus by means of the Yelp app. Yelp has continued to boost Menu Imaginative and prescient since its launch, Kuduvalli says.
“It would establish way more dishes than it did earlier than,” he says.
Yelp’s AI mannequin nonetheless relies upon partially on consumer contributions, and reviewing stays lively: Customers submitted 22 million new evaluations in 2025, up 7% from the prior yr, in response to the corporate. Yelp can also be rolling out an AI-personalized residence feed on iOS, with extra tailor-made content material and updates from folks customers know, because it leans into its core strengths within the AI period.
