Editor’s notice: This story was initially revealed by ProPublica.
This summer season, my colleagues had been reporting out a narrative in regards to the Department of Education’s “final mission,” its effort to undermine public training even because the Trump administration labored feverishly to shut the company.
As we do with all tales, the reporters reached out to those that could be featured within the article for remark. And so started a journey that confirmed each the emphasis we place on giving the themes of our tales a possibility to remark, in addition to the aggressively unhelpful pushback we’ve confronted this yr as we’ve sought info and responses to questions.
Megan O’Matz, a reporter based mostly in Wisconsin on ProPublica’s Midwest staff, first requested the division’s press workplace for an interview in mid-August. On the similar time, we emailed high administration officers who had been making essential choices inside the company, together with Lindsey Burke, deputy chief of employees for coverage and packages, and Meg Kilgannon, director of strategic partnerships.
In response to the outreach to Kilgannon, division spokesperson Madison Biedermann informed O’Matz to “Please direct all media inquiries to press@ed.gov.” Reached on her cellphone that day, Biedermann mentioned she was completely happy to look into the request. We requested for a response inside every week.
At the moment, the revealed press cellphone quantity for the division appeared, in any respect hours, to be a black gap, with a recorded message saying it was “quickly closed.” (It nonetheless signifies that.)
Listening to nothing extra, O’Matz emailed the press workplace once more Aug. 18. And once more Aug. 28 with detailed questions. She left follow-up messages on Biedermann’s cell. And on Burke’s cell, together with as soon as on her husband’s cell as ProPublica tried to discover a direct solution to contact Burke. To make sure equity and accuracy, it’s our long-standing apply to attempt to attain those that are a part of our tales in order that they’ve a possibility to answer them. We’d slightly get responses earlier than we publish an article than after.
Reached on her cell Aug. 29, Kilgannon mentioned she had no remark and hung up earlier than O’Matz may clarify what we deliberate to publish about her and her work. She didn’t reply to a subsequent electronic mail with these particulars.
On Sept. 8, nonetheless listening to nothing from Burke, O’Matz reached out to the division’s chief of employees, writing: “We’ve been looking for to speak to the secretary and to Dr. Burke. … Are you able to assist us organize that?” Per week later, ProPublica organized for a letter to be delivered through FedEx to Burke’s dwelling outlining what our reporting had discovered to date and to tell us if something was inaccurate or required extra context. We invited her once more to speak with us, to remark or present any extra info.
Lastly, on Sept. 17, Biedermann wrote: “Simply heard from an ED (Training Division) colleague that you just despatched these inquiries in writing to their dwelling tackle. That is extremely inappropriate and unprofessional. You’ve gotten additionally reached out to staff on their private cell telephones, emails, and even reached out to worker’s members of the family. That is disturbing. Don’t use an worker’s dwelling addresses or kinfolk to contact them.” (The emphasis was hers.)
ProPublica replied the next day that it’s widespread apply for journalists to achieve out to individuals we’re writing about. “In actual fact, it’s our skilled obligation,” O’Matz wrote.
Biedermann responded: “Reaching out to people a couple of work matter at their non-public tackle shouldn’t be journalism — it’s borderline intimidation. In as we speak’s political local weather it’s notably unacceptable. We obtained your inquiries (through electronic mail, cellphone calls, textual content messages, each on work and private electronic mail tackle) and made a acutely aware choice to not reply, as we’ve each proper to do.”
“You aren’t entitled to a response from us, or anybody, ever,” Biedermann wrote.
To be clear, at no time previous to this electronic mail did the division inform O’Matz that it had obtained her inquiries and wouldn’t remark. The article ran on Oct. 8, about two months after we first contacted the division. (I’d extremely encourage you to read it.)
The world has come a good distance for the reason that days of “All the President’s Men” and “Spotlight,” films that favorably portrayed journalists knocking on doorways and attempting to achieve sources to inform vital tales — in these instances, in regards to the Watergate break-in that led to President Richard Nixon’s resignation and the abuse scandal that enveloped the Roman Catholic Church in Boston and past.
President Donald Trump has labeled his administration essentially the most clear in historical past, however on the similar time, companies within the govt department have taken down datasets and pulled down public info. Trump has known as the press “pretend information” and known as particular person reporters derogatory phrases. On this surroundings, our journalists have discovered that their efforts to get the actual story and be truthful had been vilified slightly than appreciated. Condemned, not recommended.
Take what occurred with Doug Bock Clark, a reporter in ProPublica’s South workplace. Clark was engaged on a narrative about North Carolina Supreme Court Chief Justice Paul Newby, who has remade the courtroom to make it extra partisan.
Newby wouldn’t speak to Clark, so Clark interviewed over 70 individuals who know Newby professionally or personally, together with former North Carolina justices and judges, lawmakers, longtime family and friends members. Clark reached out to Newby’s daughter, Sarah, who’s the finance director of the North Carolina GOP.
When ProPublica emailed inquiries to Sarah Newby, the North Carolina Republican Get together’s communications director, Matt Mercer, responded, writing that ProPublica was waging a “jihad” in opposition to “NC Republicans,” which might “not be met with dignifying any feedback in anyway.”
“I’m certain you’re conscious of our connections with the Trump Administration and I’m certain they’d have an interest on this matter,” Mercer mentioned in his electronic mail. “I’d strongly counsel dropping this story.” (The emphasis was Mercer’s.)
Or contemplate what occurred to Vernal Coleman, a reporter in our Midwest workplace who has been reporting on the Division of Veterans Affairs this yr as a part of a staff. They’ve reported how doctors and others at VA hospitals and clinics have sent sometimes desperate messages to headquarters explaining how the Trump administration’s cuts would hurt veterans’ care. (The VA supplies well being care to roughly 9 million veterans.) They usually’ve reported how nearly 40% of the doctors offered jobs at the VA from January through March of this year turned them down.
Coleman was pursuing a narrative of curiosity and recognized a possible supply in Michigan. In an effort to contact them, Coleman visited the individual’s dwelling. He launched himself as a reporter and defined his causes for being there. That they had a nice dialog, however the individual in the end declined to talk about the VA with out prior authorization from their superiors.
A couple of days later, VA Secretary Doug Collins despatched out a tweet that accused Coleman of attempting to “stalk” the worker.
Door-knocking shouldn’t be stalking, as reporter Gina Barton explains in this 2023 Milwaukee Journal-Sentinel column. Certainly, federal employees have a First Amendment right to talk to the press, courts have dominated as they’ve invalidated insurance policies stopping it.
Simply as my colleagues did, I reached out to these featured on this article to provide them a possibility to remark.
Biedermann wrote, “Sincerely hope you print your entire backwards and forwards in order that readers perceive the ProPublica methodology of ‘journalism.’”
Mercer wrote: “Doug Bock Clark wants a pastime apart from his bizarre obsession with North Carolina’s judges. Possibly knitting or browsing. Have a pleasant day!”
And VA spokesperson Peter Kasperowicz wrote: “Vernal’s uninvited go to to the house of a VA worker was impolite, creepy and stalker-like. No VA worker ought to have to fret about being accosted at dwelling by an uninvited reporter whose sole mission is to make their employer look unhealthy.”
When informed that Coleman had obtained threatening notes after Collins tweeted about him, Kasperowicz wrote: “We condemn all violence and threats of violence, however the secretary merely publicly highlighted Vernal’s actions. ProPublica actually does the very same factor in each story it writes. ProPublica’s web site says it desires to ‘spur reform by the sustained spotlighting of wrongdoing.’ The truth that you’re whining in regards to the highlight being turned on certainly one of your reporters proves you’re nothing however a bunch of hypocrites.”
To be clear, Coleman did nothing incorrect. The identical is true of O’Matz and Clark. I’m proud to name them my colleagues. They exemplify what equity in journalism appears like.
As 2026 approaches, ProPublica stays dedicated to telling tales of public curiosity and persevering with to supply the themes of our tales a possibility to remark. As members of the general public who depend on correct reporting, you need to anticipate no much less.

