Chanel, founded by designer Coco Chanel, has pushed via a number of the sharpest worth will increase within the luxurious business in recent times, main some prospects to complain of a disconnect between worth tags and product creativity and high quality.
For instance, the worth of a basic Chanel flap bag has greater than doubled to prime €10,000 (US$11,320; S$14,627) since 2019, in contrast with a 50 per cent rise within the common worth of luxurious items, in line with analysts at HSBC.
Chanel’s international chief monetary officer Philippe Blondiaux pushed again towards the concept that worth will increase had dented gross sales, saying that he believed shoppers “completely perceive that the worth of the Chanel gadgets they purchase is commensurate with the standard of the uncooked supplies”.
He added that Chanel raised costs by about 3 per cent in 2024 on its so-called trend merchandise, and costs would most likely rise by the same quantity this yr.
Chanel’s weak outcomes underscore the challenges going through newly appointed artistic director Matthieu Blazy, previously of Bottega Veneta, who began in April. Blazy will current his first assortment in October.
Regardless of its struggles, Chanel invested at document ranges final yr. Capital expenditure, together with spending on retailer acquisitions, elevated 43 per cent to US$1.75 billion.
The corporate invested in silk producer Montero, a metallic jewelry maker and tanneries as a part of a 10-year venture to manage extra of its provide chain. The home additionally spent US$2.4 billion on so-called model actions, similar to trend reveals and occasions for purchasers.
Blondiaux mentioned the investments had been being made in order that Blazy arrived with the “absolute best situations”.
The group is planning to make one other US$1.8 billion of capital expenditure this yr, in addition to a “document” US$600 million spending on additional integration of its provide chain, Blondiaux added.
“We’re financially stable, and now we have a long-term view and long-term method to every part we do,” he mentioned.
Few luxurious teams have managed to come back via the business downturn unscathed. Gross sales at business chief LVMH declined 2 per cent final yr, whereas Kering’s gross sales slumped 14 per cent due to weak demand at Gucci.
Nonetheless, different top-end manufacturers in the same class to Chanel — together with Hermes and Brunello Cucinelli — each grew gross sales by double digit percentages final yr.
Adrienne Klasa © 2025 The Monetary Instances.
This text initially appeared in The Financial Times.