Islamabad, Pakistan – Workers nurse Razia Noreen was at a drugs cabinet on the nursery ward of the Pakistan Institute of Medical Sciences (PIMS), Islamabad’s largest public-sector hospital. She was two doorways from the infants in her care, making ready the morning’s injections.
As she shut the cabinet door, she noticed via the nursery’s glass panel a lightweight too sharp and too pink to be something peculiar. She didn’t wait to grasp what it was.
Advisable Tales
listing of three objectsfinish of listing
It was 6:38am on Wednesday, August 26. Elsewhere within the ward, her colleague, Sister Nasreen, was already working out, shouting for assist.
At 56 seconds previous 6:38am, based on safety digicam timestamps later logged by a authorities inquiry committee, Noreen rushed into the nursery.
Eight seconds later, she emerged carrying a child. She tried to return in. She couldn’t. By 6:40am, the room was gone, swallowed by smoke so thick that the safety cameras may now not see via it.
Noreen was recalling this eight days later, in a plain workplace beside the hostel warden’s room at PIMS, wearing a pale pink shalwar kameez, her dupatta free over one shoulder.
“There was a correct blast,” she advised Al Jazeera. “All the things turned to smoke.”
Fifteen newborns had been in that nursery. Fourteen died. The child Noreen carried out was the one one who lived.
On Thursday, Noreen was given an award by Prime Minister Shehbaz Sharif for her braveness. However for the nurse, the trauma of that Wednesday morning was nonetheless uncooked.
Barely two hours after assembly the prime minister, she sat down and talked, at size, about what occurred inside.
‘Save the infants’
Noreen had been on obligation since 8pm the earlier night time, working a routine daybreak medicine spherical with Sister Nasreen, with lower than two hours left earlier than the top of her shift.
When she noticed the sunshine via the nursery glass, she says she didn’t cease to work out what it was.
“I simply advised my sister nurse, save the infants,” she advised Al Jazeera. “I went in. I didn’t take into consideration what would occur subsequent.”
Noreen mentioned the fireplace was popping out of the aspect of the air-conditioning unit going through her.
“The AC was proper in entrance of me, and the fireplace was popping out of its aspect,” she mentioned. “We don’t know what was occurring behind it. That’s simply what I noticed.”
The government’s interim inquiry, submitted on August 28, states that the exact reason behind the fireplace “isn’t but conclusively established”, with proof pointing variously to the air conditioner, an incubator or {an electrical} quick circuit.
Contained in the nursery, Noreen reached the closest child. There was no time to decide on between 15. She carried the toddler out and handed her to Dr Abdul Rehman, a health care provider who had been inserting a feeding tube within the subsequent room and emerged into the hall moments after her. Then she turned again.
“I believed I’d get 5, six, seven, eight extra of them out,” she mentioned. “However the hearth was shifting sooner than I used to be.”
A second physician, Dr Rimsha, who had been doing rounds close by and noticed the identical gentle Noreen had, adopted her in.
The 2 of them, and later Sister Nasreen, tried to crawl again via the smoke beneath the worst of the warmth. A sudden lack of energy plunged the room into darkness. They may not get via.
Noreen’s telephone, left behind on the medicine desk when she ran in, sat contained in the burned ward in a single day. Hospital guards discovered it and returned it to her the following afternoon. Its case continues to be scorched and cracked.
Noreen, Dr Rimsha and Sister Nasreen as an alternative moved to the place a separate rescue crew was reducing infants from an adjoining gynaecology ward. They stood there catching newborns and working them to the neonatal intensive care unit till the smoke turned too thick to stay.
The federal government’s inquiry later discovered that the accessible proof “doesn’t help generalised allegations that front-line medical and nursing employees merely deserted the newborns”.
Ask Noreen what a nurse is to a new child separated from its mom, and she or he has one reply: its first mom.
“A mom who offers start endures a ache nobody else can stand in for,” she mentioned. “However as soon as a child is in our arms, nobody else is watching over it the best way we’re, checking their oxygen, their feeding, whether or not they’re respiratory proper, each two hours, no matter else is going on round us. That’s the reason we’re their first mom.”
![Noreen's phone, left behind in the nursery during the fire. Hospital guards recovered it and returned it to her the next day. [Abid Hussain/Al Jazeera]](https://www.aljazeera.com/wp-content/uploads/2026/09/PXL_20260903_125757640-1788470002.jpg?w=770&resize=770%2C580&quality=80)
‘I’m very proud of the kids’
Noreen, 38, has spent 21 years in authorities nursing, the final 17 of them at PIMS. She educated in Karachi proper after college, on the age of 17, earlier than a switch introduced her to PIMS in 2009. She has by no means married.
“Thank God, I’m very proud of the kids,” she mentioned, when requested about it instantly.
Born in Punjab’s metropolis of Sahiwal, she was one in every of seven youngsters. Her father, Victor John, was a pastor; he died when she was within the eighth grade. Two of her sisters have died; a 3rd, additionally a nurse, lives in Lahore.
Her mom, 83, a retired authorities college instructor who is tough of listening to, lives in Lahore with one in every of Noreen’s brothers.
Noreen herself has lived within the PIMS employees hostel, throughout from the ward the place she works, for a lot of the previous twenty years.
Together with her personal telephone trapped contained in the burning ward, Noreen couldn’t name her household herself.
Noreen’s niece occurred to be staying together with her that week. It was the niece the warden discovered, and who acquired phrase to the household in Lahore: Noreen was protected.
‘It’s all the time the 2 of us’
On the morning of the fireplace, Noreen and Sister Nasreen have been the one two nurses on obligation in a nursery holding 15 infants, backed by two docs, one in every of them two rooms away. She says it was not an uncommon night time.
“Generally there are 20 infants, generally 25,” she mentioned. “It’s all the time the 2 of us.”
Docs on her ward work 36-hour shifts, she mentioned, arriving at 8am and going off obligation at 2pm the next day.
Handover between nursing shifts, checking every child’s medicine, feeding and very important indicators, takes roughly 45 minutes given the numbers concerned. The price of medicine also can run to tens of 1000’s of Pakistani rupees per injection, all offered by PIMS to its sufferers.
“Generally we get a break, generally we don’t,” she mentioned. “When the workload is heavy, even the water we feature with us goes again dwelling untouched.”
No hearth drill had been run within the nursery earlier than August 26, not even after an earlier hearth at a close-by PIMS hostel in July.
Requested what’s required after an incident like this, she doesn’t hesitate.
“We must always all have correct drills. If a fireplace begins, everybody must already know what to do.”
She lists what ought to observe: extinguishers inside attain, cross-ventilation to clear smoke, and a rehearsed evacuation route for infants who can’t stroll or name out for assist.
![Broken windows at the PIMS building housing the nursery, hours after the August 26 fire. [Abid Hussain/Al Jazeera]](https://www.aljazeera.com/wp-content/uploads/2026/09/PXL_20260826_065731518-1788470208.jpg?w=770&resize=770%2C580&quality=80)
‘Golden letters in historical past’
Till the fireplace, virtually no person outdoors her personal ward knew her identify, Noreen says.
“I’ve virtually no presence in the principle hospital,” she mentioned. “No one there is aware of who I’m. I work within the nursery, in my very own division. I by no means imagined that saving one child would take me this far.”
She travelled on Thursday to fulfill the prime minister in a automotive the federal government despatched.
In the course of the assembly, Sharif known as her “the nation’s daughter” and mentioned her act can be remembered “in golden letters” in Pakistan’s historical past.
He confirmed Noreen will formally obtain the nation’s Sitara-i-Khidmat (Star of Service) award at a ceremony on March 23, and handed her a cheque for 10 million Pakistani rupees ($36,000).
She used the assembly to say what she had already advised her personal colleagues privately.
“My fellow nurses work with simply as a lot dedication,” she mentioned. “This was a really heartbreaking incident.”
‘I haven’t slept since that day’
Eight days on, Noreen is unwell. She has had a fever of 102 to 103 levels Fahrenheit (38.9C to 39.4C) on and off, and a cough she says got here from smoke she breathed in from the fireplace that morning — a morning she is going to always remember. She takes an antibiotic and sleeping tablets at night time. Neither has labored because it ought to.
“I haven’t slept, not since that day,” she mentioned. “I take the tablets, I drink the cough syrup, however sleep doesn’t come. I shut my eyes, and I open them once more.”
Requested whether or not the identical daybreak shift retains replaying in her thoughts, she didn’t want the query completed.
“The entire incident. The identical infants. The moms’ screams, and the infants’ screams, how they should have screamed. These are the issues that don’t let me sleep.”
She was signed off on medical relaxation solely the day earlier than this interview. Colleagues have been steadying her since.
“I might simply begin crying, sitting there,” she mentioned. “They supported me like I used to be a toddler.”
However the nights are nonetheless hers alone.
“It comes again to the identical factor,” she mentioned. “Once I’m within the hostel, after I’m alone, all of it comes again.”
![Nurse Razia Noreen meets Prime Minister Shehbaz Sharif in Islamabad on September 3, where he presented her with a cheque for 10 million Pakistani rupees ($36,000) and announced she will receive the Sitara-i-Khidmat civil award. [Handout/Pakistan Prime Minister's Office]](https://www.aljazeera.com/wp-content/uploads/2026/09/05c61766-36e0-4dae-b2da-2a70e872e3be-1788505507.jpg?w=770&resize=770%2C512&quality=80)
‘That, I remorse’
The child Noreen carried out — she hasn’t been named but, based on the nurse — stays within the neonatal intensive care unit per week on.
Born preterm at simply over a kilogramme (2 kilos, 3 ounces), the child was already unwell earlier than the fireplace. She stays vital.
Noreen met the child’s dad and mom for the primary time the day earlier than the assembly with the prime minister.
“She [the baby’s mother Asifa] hugged me and thanked me, and cried, and I cried together with her,” Noreen mentioned, “as a result of for the remainder of the kids, my coronary heart continues to be precisely the place it was.”
She has advised the mom the identical factor she tells herself.
“I mentioned, look, your little one survived such an enormous storm, she is going to survive what comes subsequent, too. You pray, and I’ll pray.”
Requested what she would inform different nurses, Noreen urged them to work with honesty and with out circumstances.
“If you work someplace with honesty, the reward comes ultimately,” she mentioned. “It got here to me after 21 years. Work with the identical loyalty. That’s our actual power.”
Then, unprompted, she returned to the 14 infants who died.
“I do remorse it,” she mentioned. “I couldn’t save the remainder of the kids. That, I remorse.”
